What Evidence Do I Need for Council Tax Reduction?

Complete guide to documents and proof required for your application

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Last updated: 22 July 2025

Evidence Required for Council Tax Reduction

When applying for council tax reduction, you need to provide evidence to support your application. This helps your council verify your circumstances and calculate the correct amount of reduction.

The evidence you need depends on your situation, but most councils require similar documents.

What Evidence Do I Need for Council Tax Reduction?

Council tax reduction evidence includes documents that prove your identity, income, savings, and circumstances.Your local council needs this information to assess your eligibility and calculate how much reduction you can receive. The exact evidence required may vary slightly between councils, but most ask for similar documents.

Important Information

Always check with your local council for their specific evidence requirements. Some councils may ask for additional documents or have different rules about what they accept.

Most councils accept photocopies, but keep your original documents safe. Send copies unless specifically asked for originals.

Essential Evidence Categories

You'll typically need evidence in these main categories:

Proof of Identity

  • • Passport or driving licence
  • • Birth certificate
  • • National Insurance number
  • • Proof of address

Proof of Income

  • • Recent payslips (last 3 months)
  • • Benefit award letters
  • • Pension statements
  • • Self-employment accounts

Bank Statements

  • • Last 3 months for all accounts
  • • Current and savings accounts
  • • Building society accounts
  • • Investment accounts

Benefit Letters

  • • Universal Credit statements
  • • PIP award letters
  • • Attendance Allowance letters
  • • Other benefit notifications

Detailed Evidence Requirements

Here's what you need to provide for each category:

1. Proof of Identity

You need to prove who you are and where you live:

  • Passport: Current valid passport (photocopy is usually acceptable)
  • Driving licence: Full or provisional driving licence
  • Birth certificate: Your original birth certificate
  • National Insurance number: Your NI number card or letter
  • Proof of address: Recent utility bill, council tax bill, or bank statement
  • Immigration documents: If you're not a British citizen

2. Proof of Income

Evidence of all your income sources:

  • Employment income: Payslips from the last 3 months
  • Self-employment: Recent accounts, tax returns, or profit/loss statements
  • Pensions: State pension letter, private pension statements
  • Benefits: Universal Credit statements, PIP letters, Attendance Allowance
  • Other income: Maintenance payments, rental income, investment income
  • Student loans/grants: If you're a student

3. Bank Statements and Savings

Evidence of all your financial accounts:

  • Current accounts: Last 3 months of statements
  • Savings accounts: All savings account statements
  • Building society accounts: All building society statements
  • Investment accounts: ISAs, shares, bonds, unit trusts
  • Premium bonds: Current value certificate
  • Other assets: Property, vehicles, valuable items

4. Household Information

Evidence about everyone in your household:

  • Household members: Names, dates of birth, relationships
  • Student status: If anyone is a full-time student
  • Disability status: Medical evidence, benefit letters
  • Carer status: Carer's Allowance letters, medical evidence
  • Immigration status: For non-British citizens

5. Housing Information

Evidence about your housing situation:

  • Tenancy agreement: If you rent your home
  • Mortgage statements: If you own your home
  • Council tax bill: Current council tax bill
  • Rent book: If you have a rent book
  • Housing benefit: If you receive housing benefit

Evidence Checklist

Essential Documents

  • ✓ Proof of identity
  • ✓ Proof of income
  • ✓ Bank statements (3 months)
  • ✓ Benefit letters
  • ✓ Council tax bill

Additional Documents

  • ✓ Tenancy agreement
  • ✓ Medical evidence
  • ✓ Student status
  • ✓ Immigration documents
  • ✓ Investment statements

How to Organize Your Evidence

Follow these steps to organize your evidence properly:

Step 1: Gather All Documents

Collect all the required evidence:

  • Check the list: Go through each category and gather what you have
  • Request missing documents: Contact relevant organizations for missing evidence
  • Make photocopies: Copy all original documents
  • Check dates: Ensure documents are recent enough
  • Organize by category: Group documents by type

Step 2: Make Photocopies

Create copies of all your evidence:

  • Use clear copies: Make sure photocopies are legible
  • Include all pages: Copy both sides of documents if needed
  • Keep originals safe: Store original documents securely
  • Label copies: Write what each document is on the copy
  • Check quality: Ensure copies are clear and complete

Step 3: Organize and Submit

Prepare your evidence for submission:

  • Use a folder: Organize documents in a clear folder
  • Number pages: Number each page for easy reference
  • Create a list: Make a list of all documents included
  • Submit promptly: Send evidence as soon as possible
  • Keep copies: Keep copies of everything you send

Common Evidence Problems and Solutions

Here are common issues and how to resolve them:

Common Problems

Missing Documents

If you don't have a required document, contact the issuing organization or your council for alternatives.

Outdated Evidence

Most evidence should be from the last 3 months. Get updated versions if yours are older.

Illegible Copies

Make sure photocopies are clear and complete. Use a good quality scanner or photocopier.

Incomplete Information

Ensure all documents show the required information clearly. Contact the issuer if details are missing.

What If You Don't Have All the Evidence?

Don't let missing evidence delay your application:

  • Submit what you have: Send your application with available evidence
  • Explain what's missing: Include a note explaining what evidence you're trying to get
  • Contact your council: Ask what alternatives they accept
  • Get help: Contact Citizens Advice for assistance
  • Follow up: Send missing evidence as soon as you get it

Check Your Eligibility Now

Take our quick eligibility quiz to find out if you might qualify for council tax reduction. It only takes 2-3 minutes and you'll get instant results. Remember, this is a helpful guide but not an official determination.

Start Eligibility Check

✓ Free to use • ✓ No registration required • ✓ Instant results

Need Help with Evidence?

If you're unsure about what evidence you need or how to get it, don't hesitate to contact your local council or seek advice from Citizens Advice. They can help you understand the requirements and find alternatives if you don't have certain documents.

Learn more about the application process

Legal Disclaimer

This information is provided for general guidance purposes only and does not constitute legal or financial advice.

The content on this page is intended to provide general information about evidence required for council tax reduction and should not be relied upon as a substitute for professional legal, financial, or benefits advice. Evidence requirements may vary between local authorities and can change over time.

We strongly recommend that you:

  • Contact your local council directly for specific advice about evidence requirements
  • Seek professional advice from qualified legal or financial advisors if needed
  • Consult official government sources such as GOV.UK for the most up-to-date information
  • Contact Citizens Advice or other qualified benefits advisors for personalized guidance

While we strive to ensure the accuracy of the information provided, we cannot guarantee that it is complete, up-to-date, or applicable to your specific situation. Any reliance you place on this information is strictly at your own risk.

Last updated: 22 July 2025