Council Tax Reduction for Low Income

Complete guide to means-tested council tax support

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Last updated: 22 July 2025

Council Tax Reduction for Low Income

Council tax reduction for low income is a means-tested benefit that can reduce your council tax bill based on your income, savings, and circumstances. This reduction is available to people on low incomes, including those receiving benefits like Universal Credit, Income Support, and Jobseeker's Allowance.

The amount of reduction depends on your household income, savings, and the number of people in your household.

What is Council Tax Reduction for Low Income?

Council tax reduction for low income is a means-tested benefit that can reduce your council tax bill based on your financial circumstances.Unlike other council tax reductions that are based on specific criteria (like being a student or living alone), this reduction is calculated based on your income, savings, and household situation.

How Much Can You Save?

The amount of council tax reduction varies based on your circumstances:

  • Maximum reduction: Up to 100% of your council tax bill
  • Partial reduction: 25% - 90% depending on income
  • Minimum reduction: Usually 25% for those who qualify
  • Benefit recipients: Often qualify for maximum reduction

Who Qualifies for Low Income Council Tax Reduction?

You may qualify for council tax reduction if you are on a low income. The main qualifying groups include:

1. People Receiving Benefits

If you receive certain benefits, you're likely to qualify for council tax reduction:

  • Universal Credit: Usually qualify for maximum reduction
  • Income Support: Usually qualify for maximum reduction
  • Jobseeker's Allowance (JSA): Usually qualify for maximum reduction
  • Employment and Support Allowance (ESA): Usually qualify for maximum reduction
  • Pension Credit: Usually qualify for maximum reduction
  • Working Tax Credit: May qualify depending on income
  • Child Tax Credit: May qualify depending on income

2. People on Low Incomes

Even if you don't receive benefits, you may qualify if your income is low:

  • Low wages: If your earnings are below your council's threshold
  • Part-time work: If your income is insufficient
  • Self-employed: If your business income is low
  • Unemployed: If you're not receiving benefits
  • Students: Part-time students may qualify

3. Household Circumstances

Your household situation affects eligibility:

  • Single people: May qualify with lower income thresholds
  • Couples: Combined income assessment
  • Families with children: Higher income thresholds
  • Disabled people: May have higher income limits
  • Pensioners: May have different criteria

Income and Savings Limits

Your income and savings determine your eligibility for council tax reduction:

1. Income Limits

Income limits vary by council and household circumstances:

  • No fixed national limit: Each council sets its own thresholds
  • Benefit recipients: Usually qualify regardless of other income
  • Working people: Need income below council's threshold
  • Household size: Larger households have higher income limits
  • Disability: Disabled people may have higher income limits

2. Savings Limits

Your savings and investments affect eligibility:

  • Under £6,000: Maximum reduction possible
  • £6,000 - £16,000: Partial reduction (reduces by £1 for every £250 over £6,000)
  • Over £16,000: Usually no reduction (some councils have different limits)
  • Benefit recipients: May have different savings rules
  • Pensioners: May have different savings limits

How to Apply for Low Income Council Tax Reduction

The application process for council tax reduction is straightforward:

1. Check Your Eligibility

Before applying, determine if you're likely to qualify:

  • Check benefits: Are you receiving qualifying benefits?
  • Assess income: Is your income below typical thresholds?
  • Check savings: Are your savings under £16,000?
  • Online calculators: Use your council's online eligibility checker

2. Gather Required Documents

You'll need to provide evidence of your circumstances:

  • Proof of income: Payslips, P60, benefit letters
  • Bank statements: Recent statements showing income and savings
  • Investment statements: Details of any investments, shares, or bonds
  • Proof of identity: Passport, driving licence, or birth certificate
  • Proof of address: Recent utility bills or bank statements
  • Council tax bill: Your current council tax bill

3. Contact Your Local Council

Get in touch with your council to apply:

  • Phone: Call your council's benefits team
  • Online: Visit your council's website for online applications
  • In person: Visit your council's offices
  • Post: Request a paper application form

4. Complete the Application

Fill out the application form carefully:

  • Personal details: Name, address, date of birth, contact information
  • Income information: All sources of income, including benefits
  • Savings declaration: Details of all savings and investments
  • Household information: Details about who lives with you
  • Bank details: For any payments to be made to you

5. Submit and Wait

After submitting your application:

  • Processing time: Usually 2-6 weeks depending on complexity
  • Additional information: Council may request more documents
  • Decision letter: You'll receive written confirmation of the outcome
  • Backdated payments: May be able to claim for past periods

Common Scenarios and Eligibility

1. Universal Credit Recipients

If you receive Universal Credit:

  • Qualify: Usually qualify for maximum reduction
  • Application: Must apply separately for council tax reduction
  • Documentation: Universal Credit award letter required
  • Processing: Usually straightforward for benefit recipients

2. Working People on Low Incomes

If you work but have low income:

  • Qualify: May qualify depending on income and savings
  • Application: Same process as benefit recipients
  • Documentation: Payslips and bank statements required
  • Assessment: Income and savings will be assessed

3. Self-Employed People

If you're self-employed:

  • Qualify: May qualify if business income is low
  • Application: Same process as other applicants
  • Documentation: Business accounts and tax returns may be required
  • Assessment: Business income and expenses will be considered

4. Students and Part-Time Workers

If you're a student or work part-time:

  • Qualify: May qualify if income is low enough
  • Application: Same process as other applicants
  • Documentation: Student status and income evidence required
  • Assessment: Income and household circumstances assessed

Common Questions About Low Income Council Tax Reduction

Do People on Universal Credit Qualify for Council Tax Reduction?

Yes, people receiving Universal Credit usually qualify for council tax reduction, often for the maximum amount. However, you still need to apply separately for council tax reduction through your local council, as it's not automatically applied with Universal Credit.

What is the Income Limit for Council Tax Reduction?

There's no fixed national income limit for council tax reduction. Each council sets its own thresholds, which vary based on household size and circumstances. People receiving benefits like Universal Credit usually qualify regardless of other income, while working people need income below their council's threshold.

Do People with Savings Qualify for Council Tax Reduction?

People with savings over £16,000 usually don't qualify for council tax reduction, but some councils have different limits. If you have savings between £6,000 and £16,000, you may qualify for partial reduction. Check with your local council for their specific rules.

Can I Get Council Tax Reduction if I'm Working?

Yes, you can get council tax reduction even if you're working, as long as your income is low enough to qualify. The amount of reduction depends on your earnings, household circumstances, and your council's income thresholds. Many working people on low wages qualify for some reduction.

How Long Does the Application Take?

Council tax reduction applications usually take 2-6 weeks to process:

  • Simple cases: Benefit recipients may be processed faster
  • Complex cases: May take longer if additional verification needed
  • Missing documents: Will delay processing until provided
  • Backdated payments: May take longer to process

Council Tax Reduction Calculator for Low Income

While exact amounts vary by council, here's what low income households can typically expect:

Estimated Savings by Circumstance

  • Universal Credit recipients: £1,000-£2,500 per year (up to 100% reduction)
  • Other benefit recipients: £800-£2,000 per year (up to 100% reduction)
  • Low income workers: £400-£1,500 per year (25-90% reduction)
  • Part-time workers: £300-£1,200 per year (25-75% reduction)
  • Students with low income: £250-£1,000 per year (25-70% reduction)

Note: These are estimates only. Actual amounts depend on your council, income, savings, and circumstances.

What If Your Application is Refused?

If your council tax reduction application is refused:

1. Check the Reason

Ask your council why the application was refused:

  • Request explanation: Ask for detailed reasons in writing
  • Review decision: Check if the decision is correct
  • Verify information: Ensure all information provided was accurate
  • Seek advice: Contact Citizens Advice for help

2. Appeal the Decision

You have the right to appeal if you disagree with the decision:

  • Time limit: Usually 1 month from the decision date
  • Appeal process: Contact your council to start the appeal
  • Valuation Tribunal: Independent body that hears appeals
  • Legal representation: You can get help from advice organizations

Important Reminder

Even if you receive benefits like Universal Credit, you still need to apply separately for council tax reduction. Don't assume it will be applied automatically - you must contact your local council and apply for the reduction.

Apply as soon as possible to avoid missing out on potential savings and to get backdated payments if eligible.

Getting Help with Your Low Income Application

You don't have to apply alone. Several organizations can help:

Check Your Eligibility Now

Take our quick eligibility quiz to find out if you qualify for council tax reduction. It only takes 2-3 minutes and you'll get instant results.

Start Eligibility Check

✓ Free to use • ✓ No registration required • ✓ Instant results

Need More Help?

If you're unsure about your eligibility or need help with your application, don't hesitate to contact your local council or seek advice from Citizens Advice. Many people are entitled to council tax reduction but don't claim it.

Learn how to apply